Showing Feedback

 

 

Believe us when we say that we want to hear the feedback from a showing just as bad as a seller.  Unfortunately, the quality and timeliness of a response is lacking most of the time.  What we try to do on the Rule Team is help you understand why agents don't always give feedback and when they do, why they use vague terms and unconstructive criticism.  It basically boils down to this... they don't care!

 

But!  When we do get good feedback, we will help you utilize it to your advantage.

 

 Some of the reasons we call the agents who showed your house are:

1.To jog the agent’s memory about the house so that we may be able to get a second showing.

2. To answer any questions or concerns the buyer expressed so the house will be reconsidered.

3. To get the impression of the buyers or agents that might help us to better market your house.

Note: Don’t expect agents to give a full critique of the house. If they showed 15 homes, they honestly may not remember it in detail. Also, if an agent doesn’t call us back, it means the buyers are not interested.

INTERPRETING AN AGENT'S FEEDBACK

When An Agent Says:   “The buyer thought the house was too small.”   “They liked the house but bought another one.”   “They liked the house but bought a new home.”   “They didn’t like the carpet.”   “They thought the yard was too small, or the street was too busy…”   “They didn’t like the floor plan”

The Agent Means:   The buyer found larger homes for the same price. They found other houses that were better values.   Buyers will pay 10-15% more for a new house.   The seller should replace the carpet because of age or color. They found other homes with larger yards, quieter streets…   They didn’t like the floor plan.

 

Price objections are always clothed in different terms.  If a buyer says things like "finishes are lacking" or "size compared to other homes is small", it may have to do with the perception of price compared to other homes on the market that had better finishes or more space.

 

Please take your feedback with a grain of salt and take it constructively.  In this market, any showing is good... count it as a blessing and if the buyer has some thoughts for you to use... even better!